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Frequently Asked Questions
Don't see your question here? Contact us at 518.276.6277.
- Where can I sign up for a dining plan?
You can sign up for a dining plan at any time by visiting Residence Life located in the Commons Dining Hall (lower level) or stopping by a dining hall and speaking with the Cashier.
- Can I downgrade or upgrade my dining plan?
Yes, you can downgrade your dining plan up to the first Friday of each semester. You may also upgrade your dining plan at anytime throughout the year. Please visit the Residence Life office to make any changes.
- How will my dining plan accommodate special dietary needs?
We ask that anyone having special dietary needs such as allergies, kosher, halel, etc meet with our Executive Chef and Dining Hall Directors to identify themselves and discuss their options.
- Does Hospitality Services have a nutrition program?
Yes, we have a comprehensive nutritional information program that works in conjunction with our menus to identify items that fall into several wellness categories. We also work closely with the university’s health educator to promote nutrition and solicit feedback from students. For more information, please visit: balancemindbodysoul.com
- What does all you care to eat dining mean?
Simply put, based on the operating hours set for each resident dining hall, you may eat or drink whatever you like once you have entered dnining halls.
- Are dining halls opened during the holidays?
Generally speaking, the Commons, BARH, and Blitman dining halls are opened during most holiday weekends to allow for students remaining on campus to eat. A schedule of opening and closings is posted two to three weeks in advance of a holiday. There are many other options for dining to choose from, please visit the locations page for more information.
- What are Flex Dollars?
Flex Dollars are dining dollars given to each plan holder allowing them the flexibility of making purchases at any Hospitality Services location throughout campus. You can use them for items such as paying for friends or family to eat in a dining hall, our convenience stores, and any retail outlet including the coffee house on campus or the two floors of service in the Rensselaer Union. Flex Dollars are carried over from fall semester to spring semester but remaining funds are forfeited at the end of each academic year. Flex Dollars are tax free and can be used to purchase food and drink only [NYS tax law prevails].
- What is RAD?
Rensselaer Advantage Dollars is a campus declining balance account that you may purchase at anytime. It carries over from year to year and ends only at the time you leave Rensselaer. It allows you the ability for use not only in Hospitality Services locations but also in areas such as the campus vending machines, the box office at Houston Field House & East Campus Athletic Village, the Commons Mailroom as well as with off campus particpating vendors. For more information or to open an account, stop by the Campus Card Office in the Rensselaer Union, room 1502 or visit their website at: campuscard.rpi.edu
- What do I do if I have a problem or suggestion?
There are several ways that you may contact us or tell us of your concerns. Most directly you can contact our General Manager or Executive Chef by visiting our contacts page and clicking on their email link or you can see any Supervisor or Manager in our dining facilities. You may also fill out a comment card at any one of our locations and someone will respond to you.
- What if I am ill or my schedule won't allow me to eat in the dining halls?
If you are ill, you can request a boxed meal to be provided for you to pick up in a dining hall of your choice [click here]. If you are looking for a meal due to scheduling conflicts and can not dine in the dining halls, please try our NEW Simply To Go option located in RSDH, Commons, Moe's Southwest Grill or ECAV. One meal swipe, make your selections and your on your way, it's that simple!
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